Custom SMS Messages
Customize the body of your SMS based authentication messages
Passage allows you to customize the body of a SMS to match your brands voice and build trust with your user base. In the Passage Console navigate to Branding --> SMS Templates.
Template types
There are three SMS templates you can customize:
Creating a template
Select the template type you would like to customize
In the Message Body section, define your custom message
It is recommended that messages stay under 300 characters so they are not split into multiple message or be too large to send
Press "Save"
This will save the message but will not enable the custom template
Enable a template
You will need to configure a SMS provider to enable custom SMS templates
Once you've saved your new SMS message it's time to let Passage know to send your custom option for this SMS type. You can do this by moving the "Enabled" toggle to "On". Once toggled to "On" this template is live.
Note: Enabling a SMS configuration is per SMS type - use the tab under SMS Templates
in the UI to switch SMS types.
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